This page provides multiple ways to get help using the library. Browse FAQs and guides, email a question, or schedule an appointment with a librarian.
If you have a question about how to use the library or access resources, enter your information below and we will respond within 24-48 hours! For questions about this service, check our Answering Reference Questions policy.
Please use a UMass Global email address (students: @mail.umassglobal.edu. faculty/instructors: @umassglobal.edu.) to submit a question.
Use the scroll bar to view our top 10 Frequently Asked Questions about using the library and click the title to read the answer! Use the search box below to find answer to other common library questions.
This search box will help you find answers to questions about how to use library tools and services. To search for journal articles, eBooks and more, go to the Scholarly Resources page.
Review these guides to learn research strategies and identify useful content. You can also find material useful for some specific courses and programs.
Click on Make an Appointment to schedule time to meet with one of our librarians.
If you can't find something you need, send us an email and we will get back to you in 24-48 hours.
Please submit your question from a UMass Global email address.
Note: We are a fully virtual library and do not have a physical location. Below is our address for administrative purposes:
UMass Global Administration
65 Enterprise, Suite 150
Aliso Viejo, CA 92656