Research Tools
Interlibrary Loan
If the library doesn’t already own an article or book chapter you need, we may be able to obtain it for you through our interlibrary loan (ILL) services. You can find complete information about how to request articles and book chapters on the UMass Global Interlibrary Loan Services guide.
Note: The library cannot obtain entire eBooks or print books through interlibrary loan services, only pdfs or scans of book chapters. For access to print books, visit our WorldCat guide to learn how you can use this online catalog to check whether a library near you has the book you need.
Citing and Academic Integrity
The Citing Sources guide can help you properly format your citations, whether you are creating a bibliography, works cited list, footnotes, or in-text citations. Included are samples of the AMA, APA, Chicago, and MLA citation styles. In addition, you can learn to use Zotero or Endnote, citation management tools that can help you organize your research material and create a bibliography. You can also get help with citing by consulting with a tutor at the Online Writing and Math Center.
The Academic Integrity guide provides information about avoiding plagiarism by properly attributing sources and following other best practices to ensure that you're using information ethically. For an interactive way to learn about research ethics, take the Academic Integrity tutorial.