ILL Basics

Interlibrary Loan (ILL) is a free service to employees and students that allows you to request the full text of a resource that the UMass library does not already provide access to

Before placing an ILL, keep in mind: 

• You must use a UMass Global email address (@umassglobal.edu or @mail.umassglobal.edu) to place a request.
• The library cannot obtain entire print books or ebooks, only scans of up to 2 chapters of any book. 
• If your article is particularly obscure, it may take longer to get it. 
• Some resources may be available through a journal or online. Review how to check for access right away in the left-hand menu. 

If you need assistance at any stage of the process, email the library at askalibrarian@umassglobal.libanswers.com.