Interlibrary loan is a service that allows users to receive articles and other research materials digitally when their own library does not already own the material.
Since other libraries process and electronically deliver articles using WorldShare ILL on our behalf, requests may take 3 - 7 business days to fulfill. Make sure to allow yourself adequate time when requesting articles through WorldShare.
Users can request up to 5 articles over two terms. Since the library is billed per article, we ask that you exercise good judgment when requesting articles through interlibrary loan. Before submitting a request, follow the suggestions on the Interlibrary Loan Overview page for obtaining articles through the library's databases and the open web.
You can contact a librarian by sending an email to askalibrarian@umassglobal.libanswers.com or by filling out the question form on the Ask A Librarian page.
Check your spam folder. If you're using Gmail, sometimes the notification will appear in another tab, such as Promotions or Updates. If the item appears there, be sure to add the sender to your safe list.
If the article is not in your spam folder, contact a librarian for further assistance.